Privacy Policy

Scope

This policy applies to the new marketing website operated by ShareSmile Biotech and to content published on that website.

The website is currently an informational site. It has no member registration, sign-in, online ordering, patient-data upload, or clinical-image processing functions. Separate ordering, account, or other external platforms are outside this policy and are governed by their own policies.

Data we may receive

When you contact us by email or phone, you may choose to provide information such as your name, company, clinic or laboratory, contact details, job title, and the content of your inquiry.

Basic technical records needed to deliver, maintain, and protect the website may be processed by hosting or infrastructure providers according to deployment settings, such as an IP address, request time, or browser or device type. The website does not actively ask you to submit this information.

The website currently does not actively deploy Meta Pixel, Google Analytics, or other behavioral analytics or advertising trackers. Whether an external website linked from this site uses cookies or similar technologies is governed by that third party's policy and settings.

Purposes of use

• Responding to your questions, product inquiries, or collaboration requests.
• Providing company, product, service, or event information that you request.
• Keeping the website operating properly and addressing necessary security or technical issues.

Use and disclosure

We use information you provide only as necessary for the purposes described above. Where necessary to provide hosting, maintenance, or security services, trusted service providers may process relevant technical data within the scope of their responsibilities.

External links on this website, such as event registration, manufacturer, or other service websites, are operated independently by third parties. Once you visit those websites, their collection and use of data are governed by their own privacy policies.

Data retention

We retain relevant data for as long as needed to fulfill the purposes for which it was collected. When the purpose ends or the retention period expires, we will delete it, stop processing it, or otherwise handle it appropriately under applicable law and the actual retention mechanism, unless retention is required by law or necessary to resolve a dispute.

Your rights

Under applicable personal data protection laws, you may request to inquire about or access your personal data held by us, obtain copies, supplement or correct it, stop its collection, processing, or use, and request deletion.

To exercise these rights, contact us at [email protected] and describe your request. To protect data security, we may first need to verify your identity. Where applicable law permits necessary costs to be charged, we will handle them in accordance with that law.

Updates and contact

We may update this policy when the website, our services, or applicable laws change. The updated version will be posted on this page, and the last-updated date shown on the page will identify the current version.

Data controller: ShareSmile Biotech Co., Ltd. If you have questions about this policy or our handling of personal data, contact [email protected] or write to 7F., No. 186, Jian 1st Rd., Zhonghe Dist., New Taipei City, Taiwan.